Reporting a bug
Reporting a bug
If something isn’t working as expected, a bug report helps us understand what happened and where to look. The most useful reports explain what you were trying to do, what happened instead, and the steps that led to the problem.
If something isn’t working as expected, a bug report helps us understand what happened and where to look. The most useful reports explain what you were trying to do, what happened instead, and the steps that led to the problem.
1. Open the bug report form
1. Open the bug report form
Click the pencil icon in the bottom-right corner of the screen to open the form.
Click the pencil icon in the bottom-right corner of the screen to open the form.
2. Select a category
2. Select a category
Choose the category that best matches the part of TipCi where you experienced the problem.
Choose the category that best matches the part of TipCi where you experienced the problem.
3. Describe what happened
3. Describe what happened
Tell us what you were doing when the issue appeared, what you expected to happen, and what happened instead. Include any error message you saw. If you can describe the steps that caused the issue, that helps us try to reproduce it.
Tell us what you were doing when the issue appeared, what you expected to happen, and what happened instead. Include any error message you saw. If you can describe the steps that caused the issue, that helps us try to reproduce it.
4. Attach media, if helpful
4. Attach media, if helpful
You can attach a screenshot, screen recording, or another media file to show the problem. This is optional, but it can help explain an issue that’s difficult to put into words.
You can attach a screenshot, screen recording, or another media file to show the problem. This is optional, but it can help explain an issue that’s difficult to put into words.
5. Submit your report
5. Submit your report
Review the details, then click Submit to send the report to our team.
Review the details, then click Submit to send the report to our team.